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Abidan Rodriguez
Dec 24, 20242 min read
AI and Emotions: Are Machines Ready to Understand Us?
We stand at the threshold of an AI revolution that could reshape how we understand, connect, and empathize; redefining customer success.
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Abidan Rodriguez
Dec 17, 20243 min read
The Future of Customer Success: Harnessing AI Without Losing the Human Touch
What is AI's role in customer success? How do CS leaders balance the adoption of new AI innovation without sacrificing the human element?
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